Don't take our word for it. Find out what our clients have to say about working with us to find the right wheelchair vehicle models, mobility accessories, and access mobility home accessories.
Our experience with Advanced Wheels has been extremely satisfying. Everyone was courteous and treated us with respect. We especially... Read More appreciatedhaving our new vehicle delivered to our home, saving us an additional trip up to the dealership. We would definitely recommend you to another person in need. Your cookies are delicious, too! Show Less
Hands down, this is the BEST accessible Van rental / dealership in the state of CT. Go here for best customer service, best... Read More price,best and cleanest vehicles, and no salesy push for accessible vehicles in the state of CT. They have three locations throughout CT—- GO THERE BEFORE YOU USE ANY OTHER PLACE.
We were in a bind on Thanksgiving weekend as our mom had passed and we needed a van last minute to transport our dad to services. I was able reach the President of the company directly on the holiday weekend, and he went over and beyond to procure and clean a van for us the next day. I have worked with Mobility Works and Medical Home Care in the past and went to them first but had no luck. One I never heard back from, the other had an answering service that said I would get a call back immediately but I didn’t hear back until the next say with a no. After a Google Search of ADA rental vans I found Advanced Wheels and was able to get a live voice on a holiday weekend. So kind, so honest. Nicest people in the industry and that’s what you want. We always will rent here from now on. Show Less
Rick B. has been tremendous!
The team has been strong advocates, advisors, supporters, and sincere sales personnel from start to finish. Navigating the Veterans... Read More Admnistration (VA) process is highly challenging and can be stressful. Without the kind help of Jason, we would have been trapped in a complex process to get the requisite approvals from the VA. The entire team at the East Granby, CT location is excellent, very knowledgeable, and provided beneficial guidance and support throughout the process. Our sales executive, Sam, was patient, considerate, and attentive, providing us with a delicate balance of recommendations while taking the extra time to learn our unique needs and preferences. The critical element that convinced us to purchase from Advanced Wheels was the commitment and reputation for delivering quality service during and after the sale. There is no deed too small or large for the team to handle fully. We wanted to purchase from a small intimate family-oriented operation with a culture of superb customer service. We absolutely made the right choice. Show Less
Rick is great. Very knowledgeable and caring person. Excellent to work with.
I needed a steering wheel spinner, Mike and Jason took great care of me…Highly recommended
The entire team has been providing me outstanding service. Highly recommend Advanced Wheels!
We can't say enough about Rick and his assistance with getting an appropriate vehicle for us. From day one he kept our needs in mind and located a... Read More geat option in a couple of short weeks. He brought two vans out to our home for a look and test drive. He was very pleasant and straightforward when he came to meet with us and he didn't exclude her from the conversation. Rick kept us informed on the progress of the sale on a regular basis. He wanted to ensure our satisfaction and he did just that. We would not hesitate to do business with Rick in the future. Show Less
Even with the trying times of the last yr+ coming near the end of the tunnel, some things are still difficult to accomplish but the staff... Read More (partiularly the lead sales person) was able to come through with all of our needs in a timely matter. Very pleased with the final product. Show Less
Completely satisfied! Went in and worked with Sam. He was helpful and totally helped with all my requests... the entire team... Read More wa super pleasant and the staff I've worked with in the past came out to say hello. And as I was driving off I noticed a full tank of gas... nice touch! Love my van and you all are awesome! Show Less
Sam is an amazing salesperson and was very helpful in getting us a van in our price range. We will definitely be back!
Christian and his team are simply the best around for service. Honest and professional. Everyone there is warm and welcoming, and the... Read More tech are so good at what they do you can really feel like they always have your best interest in their hearts, and that you are their top customer. I get an immediate feeling that I'm like family there, wouldn't recommend anyone else for any car service. Show Less
Good guys. Explained our options. Very informative.
Chosen based on amazing reviews about customer service. Called back in January to chat with someone about what I was looking to have done to my handicap... Read More an (removing some components) and spoke with Sam?, who was very nice, informative and enthusiastic. I was excited to have them help me.
Maybe the sales folks all of the amazing reviews mention no longer work for the company? I believe Jim is who I dealt with and, unfortunately, I did not walk away from my experience with Advanced Wheels feeling satisfied. I definitely would not return. From the beginning Jim set an uncomfortable tone, almost as if my business was a burden. It left me feeling completely puzzled. He was not friendly, not informative in any way, and was frankly just kind of rude. Hoping the next shop is more helpful. Show Less
I was impressed with the effort made by the sales staff to listen and understand the transportation needs of my family. Sam showed every type of vehicle... Read More ossible. When none of those were suitable he offered a custom-made vehicle. He even arranged for a vehicle for the platform. The staff then arranged for the special floor and seating arrangement. I have never received service as good was gotten from Advanced Wheels. Show Less
Thank you, Jason and Michael at East Haven Advanced Wheels. You are amazing, caring, and attentive to details. So glad I went... Read More o you to install new hand controls in my Camry. I will happily share my experience with friends. I've used hand controls for 12 years and love the difference now with new electronic changes. You took initial measurements to assure that the controls and wheel position would work for me. Having driven for over 60 years, I so appreciated your taking the time to patiently explain the upgraded electronics and how it differed from my previous controls. Both of you were great and I am so happy to have the opportunity to share my positive experience with the quality of your work and your customer care at the East Haven location. Thanks so much. Show Less
Jason Gomez is absolutely amazing!!!! He went above and beyond to help me!!!! He gave me contact numbers, and... Read More answred all of my questions!!!!Very patient, and Great attitude!!! It’s pretty cool to have someone who cares about disabled people! Thank you sir for your services!!! Show Less
I would recommend Advanced Wheels to anyone in the market for a new handicap van or service on an existing one. Advanced Wheels has performed service on... Read More ur old van for many years and when we had to replace it we didn't even consider any other dealer. Sam was very helpful every step of the way and he was very responsive to all our needs. We would recommend Advanced Wheels and Sam for any conversion needs. Show Less
Many thanks to Sam. I am so pleased with the way I was treated and how much they gave me all the help I needed. Great people.
All employees at AW of Technology are top notch. Special kudos to Sam, who was great to work with. Thanks for the cookies!
Sam is very kind and helpful.
From the moment I first walked into the showroom and met Sam, I had the feeling "I can work with these people". And you all proved me... Read More riht. How many times does the Owner of the company be part of the group that delivers your new Van (and all it cost was a bottle of water)! People have asked me where I got my van and I am proud to tell of how I was treated and am pleased with the outcome. Show Less
Couldn't have been happier with how we were treated throughout the whole process of purchasing a van.
When we decided we needed to look for a new accessible van I called Sam and he had me bring my equipment to fit in a new van. He made several... Read More suggestionsto make it work for us. Very satisfied with new van. Sam is great to work with! This is our 2nd purchase fro Advanced Wheels. Show Less
The salesperson was terrific. He worked us through the entire process and answered my questions.
Our contact person was wonderful to work with.
It is a very daunting purchase to make and I truly appreciated the lack of pressure typically felt when purchasing a vehicle.
From my first phone call with Lisa, she was very attentive to my needs and the timing of them. Completely satisfied with her knowledge and... Read More customerservice. Stretch was of great assistance explaining things, making adjustments and accommodating my needs all with an incredibly positive and pleasant attitude. Great experience all around. Show Less
Christian and Lisa were very helpful in our purchase of this vehicle. We can't thank you enough!
My whole experience was fantastic. Every employee I met was friendly and knowledgeable. They made me feel comfortable and helped me look for ways... Read More o make this happen. Sam was awesome to work with. Don't ever lose him! He kept me feeling I could do this and he knew how much I needed the independence to drive again. I can't thank you guys enough for making this happen. Also the time it took to get the van was much quicker than I ever thought it would take. Its an incredible feeling knowing I can get up and get in the van and just go where ever I want and not have to rely on someone to help me. The first time my daughter saw me after I had the van she commented on how good I looked. That's because I'm so happy. Thank you all for doing this for me and improving my quality of life not just for me but my whole family. I have a new chapter in my life " Total Independence". It's a great feeling. I'm so glad my friend Armand introduced me to you guys years ago. Thank you for everything! Show Less
Excellent all around!
Great experience, and thanks a lot for the cookies!
Sam's been great.
Outstanding. I originally went to your competitor and had no interest in working with them. Searched online and found your CT location.... Read More Lis was wonderful to work with and will highly recommend her and the biz. The vehicle is beautiful. Thanks! Show Less
Everything was done for me regarding registration and even contacting my insurance carrier.
I was extremely impressed with the customer service, small company feeling, very knowledgeable staff and especially Sam - Sales Manager.... Read More Notonly did he provide timely answers to all my questions, he educated me with regards to all the State assistance available for the individuals with disabilities. I reviewed the Advanced Wheels website, selected the conversion minivan that met my needs and their team drove the vehicle to my house for a test drive and reviewed the benefits/capabilities of the disability accessible minivan. I highly recommend Advanced Wheels for your vehicle disability accessibility needs that greatly assists during challenging transportation requirements. Show Less
Your salesperson Sam went above and beyond to help us acquire our vehicle. He should be highly commended.Thanks again for all your help.
Advanced Wheels has given me my independence and mobility back!
The salesperson, Sam, is a very knowledgeable guy. He was able to provide real life examples of a person in a wheelchair. His... Read More one-on-oe ability to provide demonstrated examples of transferring from a wheelchair to a drivers seat, was instrumental to me personally. It was a very pleasurable experience in our purchase of our new 2017 VMI Pacifica Touring L-Plus. Many thanks to Sam and the entire team at Advanced Wheels. Show Less
This is the second conversion I have purchased in the last 14 months, but the first from Advanced Wheels. I had initially come to Advanced Wheels... Read More fllowing the purchase of a conversion from a different company, one located in NC. The staff at Advanced Wheels could not have been more helpful first when I needed a frame for my wheelchair in that vehicle, then with making repairs to various malfunctioning features of that vehicle. When my assistant brought the old vehicle in so that a non-functioning ramp could be made usable again, she was shown courtesy and was also shown the vehicles which Advanced Wheels now is selling. When my assistant came home with a brochure demonstrating the Pacifica, I called Lisa and expressed interest. Lisa drove the vehicle to my home, an hour away, arriving in just an hour and a half. Clearly she wanted to be as helpful as she could be. Lisa is highly professional, knowledgeable, enthusiastic - and just as nice as she could be. Show Less
Sam is great; he is knowledgeable, responsive to the needs of the customer and has a great sense of humor.
Your company is very knowledgeable and incredibly personable! John came and talked to us about options, Christian helped with getting our insurance... Read More iformation faxed to your company, and Sam was invaluable in completing our purchase. Thank you very much for all your help! Show Less
Sam could sell anyone anything! Truthfully my son and I were greatly impressed by the information given and the time allotted to make a great... Read More choice&perio; When we finally took possession of the van we all felt comfortable with it's use and so far are very pleased. Thank you very much. Show Less
Staff, especially Sam, was extremely patient and knowledgeable in assisting us in selecting a modified vehicle. Sam took the time to show us... Read More ach in the vehicle prior to us driving the car off the lot. The staff made us feel very comfortable during the entire process. It made us feel more confident in making a big purchase. Show Less
The ''BEST'' salesman I ever worked with !!!!
From rental to buying, it was a pleasure to work with everyone who had a hand, especially Sam who was straight forward and professional.
We were very pleased the moment we called Advanced Wheels to schedule an appointment. Jason spent almost an hour on the phone with me, walking me... Read More trough the steps needed to apply for grants, discussing various options and listening to our needs. He put us in the very capable hands of Sam, who was our salesman throughout our process. Sam worked tirelessly communicating with me very regularly and was always ready to assist me with questions. We never once entertained the option of going somewhere else to purchase our van. Sam stayed well after closing the first time we visited, as we were coming from Wallingford. He took his time to show us all of our options and begin the process of our purchase. We couldn't be happier or more satisfied with the entire staff at Advanced Wheels. All around wonderful experience! Show Less
Best auto buying experience. Sam is great! All staff were friendly and helpful!
Everyone at Advanced Wheels is wonderful... by the end I really felt like a part of the family. They made every aspect of my... Read More experiece there positive and exciting, and were exceedingly helpful with answering any of my questions. They are truly the best - I think everyone there was just as excited as I was to be getting fitted for my first Van!
Chris was amazing and it was such a pleasure to work with him throughout the fitting process. He really pays attention to the little details and is endlessly patient. Chris knows his stuff, and his eagerness to problem solve with you is so appreciated.
Thank you all so much!!
You guys are the best!
Jason made, what could have been a significant challenge, an easy, understandable, and reassuring experience.
Our salesperson, Tim F., took his time & showed us many options & vehicles. He could answer all of our questions. He... Read More evn made 2 trips to our home where our van would be functioning. He ensured a salesperson, Jason G., was just as thorough to help us as we were purchasing the van. Very friendly staff & turn around time was excellent. My husband now can enjoy easy access for transportation & access to community & events. We enjoyed a nice day trip the next day !! Thank you ! Show Less
Used the van for the first time on Aug. 4 for a trip to the VA in West Haven. What a joy! It was so easy for Mark to get in and out and he... Read More idn't have to rely on me for any help. Ride is a bit stiff but that's to be expected with all the modifications necessary for his power chair. Sorry we waited so long to get a van! Big thanks to Jason for getting back in touch with us and to Sam for his great follow-through. Both gentlemen are a credit to your organization. Show Less
Everyone was very nice and willing to help us. Things were explained quite well. Hopefully we will continue to be satisfied.
Sale side of the company was very good and we're hoping the service side is just as good.
Everything was exceptional! I look forward to continued experience.
We are very happy with the personal attention and advice from the Jason, our salesperson.
You guys were great!!!!!
Great, knowledgeable staff! They had available inventory that was priced to meet our budget!
Very courteous and knowledgeable staff.
I am a returning customer whose opinion has never changed. This is an awesome company who truly cares about us, not only as customers but as... Read More peopl. I can honestly say, I know of no other business I trust as much as I do Advanced Wheels which is why I am a returning customer. Show Less
Sam is a terrific salesman, never pushing, always available for questions, replying quickly to emails and phone calls. From the... Read More momet we arrived we felt that every employee had our best interest in mind. We felt like we were talking with friends. It was a good feeling that everyone there helps each other. Sam realized how hard it was for us to get there and so he came to us for paperwork and later for delivery (in a heavy rain storm ). The same service continued after we received the van. We've been telling everyone about how much we love our van and how great you all are. Thanks! Show Less
After dealing with the competitor several times and being disappointed, it was such a refreshing experience to deal with your company. Tim not... Read More onlygot us exactly what we wanted but he did it at a considerably lower price. I agree that it is more like a family and it shows with every single person that we encountered. Be proud; you deserve it. Show Less
Awesome experience. Jason, our salesperson, went above and beyond to make sure we we were satisfied.
It has been a wonderful experience dealing with Advanced Wheels.
I am proud to say I am part of their "customer family"
I have never been so impressed with the knowledge, experience, compassion and professionalism of a salesforce as that of Advanced Wheels,... Read More partcularly Tim, Christian and Jason. My husband is a handicapped Veteran and they made a stressful challenge of choosing appropriate transportation for him, a reassuring and gratifying experience. Their communication throughout the whole process was outstanding, with texts, emails, pictures, charts, comparisons, phone calls, etc. They know their product; they know the VA process and, they never applied any pressure for a sale. Their genuine concerns were to truly outfit us with the best vehicle to accommodate my husband's unique needs, meet my concerns and desires as the driver of the vehicle, inform us of all the safety aspects of the adaptive equipment and to assure us that we knew how to work every feature within the van. They went above and beyond what's expected of a salesperson including bringing the vehicle out to our home so we can simulate what the access would be like and take specific measurements of my husband in his wheelchair to assure proper fit. When we drove away from Adv Wheels in our new van, we felt more like family than a customer and truly look forward to seeing them again for our first check up. Great company! Great people! Great van! Show Less
I am a second generation customer who appreciates the WHEELS experience. I always feel treated as if I am family (or possibly even... Read More better)&perod; When there is something "not quite right," everything is done to bring it to "quite right." The satisfaction of the customer always seems to be the goal. I am quite satisfied. The gift was wonderful...all of it and totally unexpected. Thank you so much for everything. Show Less
Jason knows our industry and goes the extra step to meet our needs.
We couldn't be happier. The conversion works like a charm. Jason is one super guy. We thank the company and Jason.
Please know that Jason G. was awesome. He went above and beyond to help me in this process.
Quality, efficient, & pleasant service.
The Advanced Wheels staff is the best. No pressure, very helpful, extremely knowledgeable.
Excellent across the board. Staff is friendly and understanding of everything I needed. A great experience.
Thank you for making a difficult task easy!
Excellent customer service!
I have recommended a lot of people to this company.
We were very pleased with service and knowledge of your vehicle.
Our family is beyond pleased with every aspect of our experience
I returned to Advanced Wheels because of two prior purchases of equipment that proved completely satisfactory. When my wife's mobility needs... Read More changedwe needed to upgrade to a fully accessible van and all the staff could not have been more accommodating. Their promise was "we'll make it work" and they did. We could not be happier with our new vehicle. I have already recommended Advanced Wheels to two other folks. Many, many thanks! Show Less
Excellent across the board. Staff is friendly and understanding of everything I needed. A great experience.
I wanted to thank you all for such great service and for your company's commitment to enriching the lives of people that... Read More ave to face their days with society's challenges. Until you are faced with it, it is easy to park right next to a conversion van and not notice it has a ramp inside. I wonder how many times I may have done it myself? Thank you again. Take care Show Less